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DTDC EXPRESS LIMITED (“DTDC”) understands the importance of protecting the privacy of users of the DTDC website www.dtdc.com. The information collected on the DTDC website is used to market and improve the services of DTDC and its subsidiaries’, to improve the content and services on the DTDC web site and make it easier to use and more appropriate to individual users and to contact its users with updates to the web site or for other marketing purposes. DTDC may use this information, with the users’ permission, for the above purposes.
DTDC never shares any information obtained on or from the DTDC website with any other organization, and will not do so in future, unless required by law. DTDC will not sell information obtained through the DTDC website to any party or parties.
Certain areas of the DTDC website, including but not limited to the sections on ‘Tracking’, ‘Service Guide’, ‘Franchisee’, ‘Corporate Solutions’, ‘Careers’ and ‘eSolutions’ require registration or a password for access. Information obtained from registered users of these areas may also be used for DTDC’s marketing purposes, and cookies may be used in those and other areas, as is described in this privacy policy. Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas, including, but not necessarily limited to the ‘Tracking’ section on the DTDC website. In addition, visitors to the DTDC website may choose to register for a DTDC website username and password to simplify access to some interactive features on the DTDC website. Log file data and other information gathered from registered users of the DTDC website are used to improve the customer experience of the users of the DTDC website.
The DTDC website login currently provides users with access to Tracking, Location Finder, Price and Time Finder, Create Shipment and Request Pickup. In the future, DTDC may add other features to those accessed through the DTDC website Login.
Please also see the DTDC ‘Conditions of Carriage’ for terms of carriage, limitations of liability, and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with the services of DTDC.
Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.
